Cancellation and refunds

We know plans change. If you cancel a booking made on this website:

• 7 or more days before check-in: full refund.
• 3 to 6 days before check-in: 50% refund.
• Less than 3 days before check-in, or if you don't arrive: no refund.

To cancel, message us on WhatsApp or email with your booking reference. Refunds go back to the card, UPI or bank account you paid with, within 5 to 7 working days of us approving them.

If we have to cancel your stay for any reason, you get a full refund.

No refund is given if check-in is refused because a guest cannot show valid government photo ID, is under 18, is not named in the booking, or breaks our terms of booking.

Coupon discounts are not paid out as cash. A coupon used on a cancelled booking can't be used again.